Hitachi Vantara VSP G-Serie Maintenance
side by side.

TechCare TPM vs. Hitachi Vantara Maintenance. Cost range, EOSL advantages, migration path and DACH compliance at a glance — for IT leadership and procurement.

12–20 % OEM list-price share per year

50–70 % EOSL savings vs. OEM

5–10 % Multi-year discount (3–5 yrs)

One contract for all lines · Fixed price in 48 h techcaresolutions.de

Cost comparison

OEM list-price share approx. 12–20 % of list price per year (Premium Support higher)

Example Hitachi VSP G370 with 4-year Vantara Maintenance: TechCare TPM roughly 34–57% below the OEM price.

EOSL hardware: On EOSL models (VSP G200/G400/G600, AMS series, USP V/VM) 50–70 % savings vs. Hitachi Vantara Maintenance — Vantara EOSL premium switches to high surcharge after 6–7 years.

Multi-year contract: 3-year TPM contract: additional 5–10 % discount, 5-year contract: 10–15 %. Plus fixed-price lock against OEM list-price increases.

Active EOSL lines

VSP G130 / G150 (Entry-Hybrid) · EOSL 2026-06-30
VSP G370 / G700 (Mid-Range-Hybrid) · EOSL 2027-06-30
VSP G900 (High-End-Hybrid) · EOSL 2028-12-31

Which VSP G models we service

VSP G Gen1 — midrange (2014): G200 · G400 · G600 · G800
VSP G Gen2 — midrange (2018): G350 · G370 · G700 · G900
VSP G high-end (2014): VSP G1000 · G1500
Components & disks: FMD 1.6 TB / 3.2 TB / 6.4 TB / 14 TB · SAS 600 GB / 1.2 TB / 1.8 TB · NL-SAS 4/6/10 TB · cache modules · controller boards · 16G FC · 10/40 GbE

EOSL status of VSP G generations

Generation	Released	End of vendor support	TechCare TPM
VSP G200 / G400 / G600 / G800 (Gen1)	2014	2021–2022	Recommended
VSP G1000 / G1500 (High-End)	2014	2022–2023	Recommended
VSP G350 / G370 / G700 / G900 (Gen2)	2018	2025–2026	Recommended

Why TPM maintenance instead of Hitachi Vantara Support

Hitachi Vantara has strategically moved away from classic hardware maintenance — today's focus is on Pentaho Analytics, Lumada software and HCI platforms. The result: renewals for older VSP G generations are often only available at rates designed to make a refresh economically more attractive. For G200-G800 (Gen1) and G1000/G1500, EOSL has long been reached. TPM is the only path to keep this hardware productive without forcing a refresh.

We stock G-specific components in depth — FMD modules of all sizes (1.6 TB to 14 TB), SAS and NL-SAS disks of all generations, cache modules, controller boards for Gen1 and Gen2, PSUs. Hitachi Storage Navigator and Hitachi Command Suite as local management tools continue to work — the software license is part of the storage system.

OEM vs. TechCare — where the switch pays off

The full OEM-vs-TPM matrix (spare parts, SLA tiers, language, sub-outsourcing, compliance docs, reporting) is the same for every Hitachi Vantara line — see the Hitachi Vantara battle card.

Stays with Hitachi Vantara

SVOS software updates + new major versions
Hitachi Ops Center / Analyzer subscriptions
Hitachi TAC software tickets

Moves to TechCare

Hardware defects (memory, disk, PSU, mainboard, modules)
24×7×4 on-site SLA with German-speaking field service
Spare-parts logistics DACH + global hub network
Fixed-price contract in 48 h, one inventory — one contract

DACH compliance by design.

BAIT/MaRisk documentation package, DORA Art. 28 contract template, ISO 27001 and GDPR-compliant media handling apply identically to every Hitachi Vantara line — details on the Hitachi Vantara battle card.

Migration path from first contact to hand-over.

Same four steps for every Hitachi Vantara line: inventory → fixed-price quote in 48 h → contract (BAIT/MaRisk/DORA hooks) → hand-over with spare-parts provisioning. Details on the Hitachi Vantara battle card.

FAQ on VSP G-Series maintenance

Which VSP G models do you service?: Complete G-series in both midrange generations plus high-end: G200, G400, G600, G800 (Gen1, 2014), G350, G370, G700, G900 (Gen2, 2018) and G1000, G1500 (high-end, 2014). Including all connectivity options (16G FC, 8G FC for older Gen, 10/40 GbE for iSCSI/NVMe-FC).
What does TPM cost for VSP G compared to Hitachi Vantara Support?: 30 to 60 percent savings, up to 70 percent on EOSL Gen1 and G1000/G1500. For a VSP G700 (Gen2) with 24×7×4, TechCare is roughly 50–55% below the Hitachi Vantara price. Fully-loaded G1500 higher in absolute terms, same spread.
Can you service EOSL G200-G800 Gen1?: Yes, a focus area of our Hitachi business. G200/G400/G600/G800 (released 2014, EOSL 2021-2022) are still productive in many DACH mid-market and enterprise environments. Hitachi Vantara often no longer offers renewal for these models — we stock FMD modules, cache boards and controllers.
What about FMD modules — can you still get OEM original modules?: Yes. FMDs (Flash Module Drives) are Hitachi-specific custom SSDs — we stock 1.6 TB, 3.2 TB, 6.4 TB and 14 TB FMDs of all Hitachi generations. For very old 800 GB FMDs (early Gen1), availability is limited, we check individually. Re-manufactured FMDs are an option when OEM stock is depleted.
Do Storage Navigator and Command Suite still work?: Yes. Storage Navigator (local management console) is part of the VSP firmware and continues to work without licensing. Command Suite (central multi-system management) often requires an active Hitachi contract — customers using Command Suite centrally should keep the software subscription separately.
Which SLA levels do you recommend for VSP G?: VSP G is classic tier-1 — SAP HANA, Oracle databases, VMware clusters. We recommend 24×7×4 with German-speaking onsite engineer. For secondary VSP G as replication target or test environment, 5×9 NBD can be economical.