Dell EqualLogic iSCSI Storage Maintenance
side by side.
TechCare TPM vs. ProSupport / ProSupport Plus. Cost range, EOSL advantages, migration path and DACH compliance at a glance — for IT leadership and procurement.
Cost comparison
Example PowerEdge R750 with 4-year ProSupport Plus: TechCare TPM roughly 39–51% below the OEM price.
Active EOSL lines
- EqualLogic PS4000/PS5000/PS6000 (legacy) · EOSL 2020-12-31
- EqualLogic PS6010/PS6110/PS6210 · EOSL 2023-06-30
- EqualLogic FS-Serie (NAS-Head) · EOSL 2023-06-30
Which EqualLogic generations we service
- PS4000 / PS4100 (entry-level)
- PS4000XV · PS4000E · PS4100E · PS4100X · PS4100XV · PS4110
- PS6000 / PS6010 (mid-range, 10GbE)
- PS6000E · PS6000X · PS6000XV · PS6010E · PS6010X · PS6010XV · PS6010S
- PS6100 / PS6110 / PS6210 (late generation)
- PS6100E · PS6100X · PS6100XS · PS6110E · PS6110X · PS6210E · PS6210X · PS6210XS · PS6210XV
- PS6500 / PS6510 / PS6610 (high-density, 84 disks)
- PS6500E · PS6500ES · PS6510E · PS6510ES · PS6610E · PS6610ES · PS6610X
- FS series (NAS frontend for EqualLogic)
- FS7500 · FS7600 · FS7610
EOSL status of EqualLogic generations
| Generation | Released | End of vendor support | TechCare TPM |
|---|---|---|---|
| PS4000-Serie | 2010 | 2019 | Recommended |
| PS4100-Serie | 2011 | 2021 | Recommended |
| PS6000 / PS6010 | 2008-2010 | 2018-2020 | Recommended |
| PS6100 / PS6110 | 2011-2013 | 2022 | Recommended |
| PS6210 | 2013 | 2024 | Recommended |
| PS6500 / PS6510 | 2009-2011 | 2020-2022 | Recommended |
| PS6610 | 2014 | 2024+ | Recommended |
| FS7500 / FS7600 / FS7610 | 2011-2014 | 2022-2024 | Recommended |
Why TPM maintenance for EqualLogic instead of Dell EMC Maintenance
Dell discontinued active EqualLogic sales in 2017. Dell EMC Maintenance for older EqualLogic models often costs as much as a tier-2 refresh. TPM offers the economical alternative for 2-4 years of bridge maintenance.
We stock OEM original disks (SAS, NL-SAS, SSD), Type-7/9/10/11/12/13/14/15 controller modules, 10GbE SFP+ and power supplies for all PS generations. EqualLogic Group Manager and PS Series Firmware continue to work as part of the hardware configuration.
OEM vs. TechCare — where the switch pays off
The full OEM-vs-TPM matrix (spare parts, SLA tiers, language, sub-outsourcing, compliance docs, reporting) is the same for every Dell / Dell EMC line — see the Dell / Dell EMC battle card.
Stays with Dell EqualLogic
- OpenManage Enterprise / iDRAC subscription features
- Dell software licenses (CloudIQ, APEX, PowerStore Manager)
- Dell software TAC and firmware lockout releases
Moves to TechCare
- Hardware defects (memory, disk, PSU, mainboard, modules)
- 24×7×4 on-site SLA with German-speaking field service
- Spare-parts logistics DACH + global hub network
- Fixed-price contract in 48 h, one inventory — one contract
DACH compliance by design.
BAIT/MaRisk documentation package, DORA Art. 28 contract template, ISO 27001 and GDPR-compliant media handling apply identically to every Dell / Dell EMC line — details on the Dell / Dell EMC battle card.
Migration path from first contact to hand-over.
Same four steps for every Dell / Dell EMC line: inventory → fixed-price quote in 48 h → contract (BAIT/MaRisk/DORA hooks) → hand-over with spare-parts provisioning. Details on the Dell / Dell EMC battle card.
FAQ on Dell EqualLogic maintenance
- Which EqualLogic models do you service?
- The complete PS series: PS4000/PS4100/PS4110, PS6000/PS6010/PS6100/PS6110/PS6210, PS6500/PS6510/PS6610, plus FS7500/FS7600/FS7610. Type-7 to Type-15 controllers, all disks and SFP+ modules.
- What does TPM cost vs. Dell EMC Maintenance?
- For a PS6210 with 24×7×4, TechCare is roughly 50–55% below the Dell price (if renewable). PS4100 or PS6010 (already EOSL) — Dell no longer renews, TPM is the only option.
- How long can we run EqualLogic with TPM?
- Realistically 3-5 years post-EOSL, longer in very stable configurations. Disk failures are the most common event, and we stock disks even for PS4000. From year 5+ EOSL we recommend planning migration.
- Are Group Manager and SAN HQ still usable?
- Yes. EqualLogic Group Manager and Auto-Snapshot Manager continue to work as part of PS Series Firmware. SAN HQ telemetry to Dell is limited without active contract.
- Do we still get firmware updates?
- Active firmware development ended in 2018. Last official PS Series 9.x/10.x are stable. For stability post-EOSL, hardware failure and disk replacement are the primary risk factors, not firmware.
- What about iSCSI multipathing to VMware/Hyper-V?
- MPIO configurations (EqualLogic MEM for ESXi, MS-MPIO on Windows) continue to work. ESXi 7+ no longer supports EHCM/MEM — standard VMware MPIO works.