Battle Card · Service comparison
TechCare vs Procurri / Centerprise Maintenance
side by side.
TechCare TPM vs. Procurri / Centerprise TPM. Cost range, EOSL advantages, migration path and DACH compliance at a glance — for IT leadership and procurement.
20–45 % OEM list-price share per year
EOSL bonus EOSL savings vs. OEM
5-10% Multi-year discount (3–5 yrs)
One contract for all lines · Fixed price in 48 h techcaresolutions.de
01
Cost comparison
OEM list-price share 20–45 %
Mid-market multi-vendor (HPE + Dell + Cisco): Procurri UK hub 18,000–21,000 EUR/year (30–40% below OEM list price). TechCare DACH-native 11,000–17,000 EUR/year (43–63% below OEM list price). Basis: Procurri/Centerprise typically saves 30–40% vs. OEM, TechCare 30–70% — direct savings TechCare vs. Procurri therefore 20–45%.
EOSL hardware: On EOSL hardware equivalent refurb pool quality without UK hub surcharge.
Multi-year contract: 3-year: 5-10%, 5-year: additional 10-15%.
02
OEM vs. TechCare — where the switch pays off
| Aspect | TechCare vs Procurri / Centerprise Procurri / Centerprise TPM | TechCare TPM |
|---|---|---|
| Spare-parts stock | OEM global logistics, often 5–10 days lead time | DACH hub + global partner network, 4–8 h on site |
| SLA tiers | 8×5×NBD to 24×7×4, often multi-year committed | 24×7×4 to 24×7×2, per-device flexible |
| Response / language | Ticket → email routing, EMEA hub mostly English | Direct call, DACH field service, German native |
| Sub-outsourcing | OEM sub-contractors, chain not always transparent | Direct contract with TechCare, no black box |
| Compliance docs | Standard OEM documents | BAIT/MaRisk/DORA-ready, ISO 27001 |
| Reporting | Premium tier add-on | Quarterly reports incl. ticket history standard |
Stays with TechCare vs Procurri / Centerprise
- Procurri-specific ITAD/refurb pool services
- Centerprise UK multi-country contracts for group estates
Moves to TechCare
- DACH-native service without UK hub layer
- EU spare logistics (no Brexit customs/transit)
- Contract under German law
- BAIT/DORA/NIS2 docs in standard
- Direct contact instead of EU subcontractor chain
- Multi-vendor consolidation standard
03
DACH compliance by design.
- BAIT / MaRisk doc package: prepared maintenance annexes for financial and insurance service providers incl. auditor notes.
- DORA Art. 28-compliant contract template: mandatory critical-ICT-service-provider conformity from January 2025.
- ISO 27001: TPM provider certified, sub-contractor chain documented, access-log standards enforced.
- Data protection: GDPR-compliant media handling — disk retention or NIST 800-88 wipe before hardware return.
04
Migration path from first contact to hand-over.
- Inventory TechCare vs Procurri / Centerprise install base (PIDs/serials or smart-account export, any format — Excel/CSV/PDF).
- Quote in 48 h Fixed-price offer per line + bundle total. SLA tier, term (1–5 yrs), optional add-ons transparently listed.
- Contract Template review (BAIT/MaRisk/DORA hooks integrated), compliance annex, signature — typically 5–10 working days.
- Hand-over TechCare vs Procurri / Centerprise OEM cancellation coordinated, spare-parts provisioning DACH hub, field-service onboarding with site walk.